Accessibility for Fraserbugh Heritage Crntre

Heritage Centre accessibility

Fraserburgh Heritage Centre is committed to increasing access for all.
We have achieved the VisitScotland category of unassisted wheelchair access for visitors.
Please get in touch if you require any further information about specific access or need advice planning your visit.

Getting to Fraserburgh Heritage Centre

Our Address

Fraserburgh Heritage Centre
Quarry Road
Fraserburgh
AB43 9DT

Parking

We Share a large Car Park with the Museum of Scottish Lighthouses.
The two disabled parking spaces are located five metres from the front entrance of the Fraserburgh Heritage Centre building.
Arrival
From Car Park to the main entrance, there is level access.

By public transport

The nearest bus stop is Fraserburgh Bus Station on Hanover Street. The Bus Station is 0.5km from Fraserburgh Heritage Centre. View local map (external link, opens in a new tab).

Busses to Fraserburgh

  • Stagecoach 51, 67, X67, 68, X68, 69, 74, 74A, 76, 76A, 78, 78A, 253, 270, 271, 272, 273, 425
  • Visit Stagecoach website (external link, opens in a new tab).

    You can get a wheelchair accessible taxi from Kininmonth Cabs. Tel.01771 622209 (Please book in advance) To access the attraction, please ask to be dropped off at our front entrance.

    You may find this useful for further information about getting around Aberdeenshire. Local council accessibility guide. (external link, opens in a new tab).

    Getting into the Heritage Centre from street level

    Enter through the joint carpark at Quarry Road.

    General accessibility

    All public areas of the Heritage Centre including the exhibits, Fraser library, Learning Centre, and shop, are fully accessible for wheelchair users and visitors with mobility difficulties.
    Explore the Fraserburgh Heritage Centre floor planand guide (next tab on this page) to plan your visit further.
    All staff have disabled awareness training.
    We have a complimentary ticket policy for personal assitants.

    Things To See And Do

    We have Activity sheets (available at Reception Desk) with things to try. A few activities are not suitable for visitors with limited mobility.
    We have display information in large print.

    Toilets

    There are fully accessible toilets in the Heritage Centre

    Lighting

    Please note that the lighting in the Audio Visual Room is lower than in our other sections.

    Access for visitors with physical disabilities

    We have achieved the VisitScotland category of unassisted wheelchair access for visitors.
    We have free Wheelchair loan (Please request Staff on arrival).
    There is a designated wheelchair area at Reception Desk.

    Access for visitors with visual impairments

    Glass display cases have contrast markings.
    The walls and doors have high colour contrast.
    Some parts of the centre have low lighting (Audio Visual Room).
    Storyboards have large print.

    Access for deaf, deafened and hard of hearing visitors

    Hearing loop in Audio Visual Room.
    All Staff have disability awareness training.
    We have free Audioguides for visitors
    Assistance dogs are welcome in all areas of the museum

    Customer Care Support

    We have a hearing loop in the Audio Visual Room.
    We have free Wheelchair loan (Please request Staff on arrival).
    We welcome assistance dogs, and can provide water bowls for them (Please ask Staff).
    The nearest toilet area for assistance dogs is located on the coastal path, some 50 metres from the car park (Dog litter bins).
    There is free Wi-Fi available throughout the building.

    Lighting

    Please note that the lighting in the Audio Visual Room is lower than in our other sections.

    EMERGENCY EVACUATION PROCEDURES

    In the case of an evacuation, all customers inside the Centre will be led to safety by a member of the Staff, or by a member of the Fire Brigade.

    Contact us

    For more information or to discuss in detail how we can assist you on your visit please contact us. We also welcome any suggestions about how we can become more accessible. email: Send Feedback

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